We’ve just launched our Free Resources section of the website.  There are a few articles and videos in there to get started and we will be adding more every week.  Check back often.

We’d like to know what you need.  More power tips for Excel or Word?  Search tips?  Send us a request and we’ll add it.

Many analysts claim that an economic recovery is in process. That should be good news, but a lot of small businesses are still struggling. In fact, many business owners are re-thinking their go-forward strategies. Many are becoming more conservative than ever and getting creative about deploying resources. This is where technology can make a huge difference.

Technology was supposed to create efficiencies and improve productivity – at least in theory. Can you honestly say this is true in your business? Perhaps in certain areas, it is true. Communications for example: Email and mobile phones have lived out that promise. However, if not managed properly; email, chat, mobile calls, texts can all work against you without a sound strategy (I’ll save that for a future article).

How about company knowledge. Still using paper files? Can everyone in the company easily lookup accurate and up-to-date customer order information?

I’d like to spotlight this topic of company knowledge management. What if you could easily index all the proprietary knowledge that each employee has in their heads or in their “My Documents” folder? It is entirely possible using some new tools by Google.

I’d like to invite you to our very first Webinar on this topic. I’d also like to hear your thoughts about how technology has (or hasn’t) helped efficiency in your business.  Please post your comments below.

As always, please feel free to forward this to anyone who you think would benefit from the conversation.

Most companies are not sure about their ROI (return on investment) when it comes to the Internet. There are a variety of tools available for measuring your website effectiveness.

Google Analytics is one example of tracking that can help you find the strength and weakness of your website. It is important to understand if and how your site is being found. What happens when someone gets there and are they taking the steps to contact you? Once you understand the “how”, you can make a plan to improve your online presence.

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Tip posted by Kim Niccolai from DJD Marketing, Inc.

For those customers moving to Google Apps Premier, here is some information regarding security at Google.

• your domain name
• FTP account
• 50GB storage
• 50 email accounts (self-managed)
• setup fee = $150 (includes 30 days of support)

Infinite Internet: $250/mo.

• your domain name (unlimited sub-domains)
• FTP account
• 250GB storage
• 50 email accounts (includes SSL and mobile sync)
• Google Analytics (includes daily & weekly reports)
• dedicated Wordpress platform
• unlimited support & administration
• no setup fee

Infinite Internet + SEO: $500/mo.

• your primary site and blogs optimized for search engines
• links to Twitter and Facebook

Custom web design/development and e-commerce services also available.

Call 1-888-848-0076 or contact us to get started!

From your friends at ETS!

In 1986, cardiologists, Drs. Abbas Khawaja and Santosh Gill, MD brought together their respective practices to form Fox Valley Cardiovascular Consultants, LLC. Each had been in practice for several years serving the community and had been the ones to initially bring cardiac catheterization and angioplasty to the community and initiate the open heart programs at both Provena Mercy Medical Center and Rush-Copley Medical Center.

Today, with a total of seven cardiologists and a nurse practitioner, we continue to grow to respond to the needs of a growing community. The Aurora, Illinois area is the second largest community in Illinois and Kendall County located directly west s among the top 5 fastest growing communities in the country. FVCC offers clinics at three locations–two in Aurora and one in Sandwich, IL.

ETS is proud to be able to provide strategic IT consulting services to FVCC.  We look forward to successful ‘partnership.’

With two centralized servers that control all of Admo’s functionality, ETS has worked to not only ensure system uptime, but system and user reliability. With a constantly growing staff at Admo, ETS has worked to create an ideal local user environment, including wireless connectivity, up to date software and operating systems, file-sharing capabilities and Email management.

ETS has made a point to make sure that server uptime is obtained on a consistent level. System logs are checked via remote management, as well as user policies and permissions. All of these play a crucial role in the flow of Admo’s day- to-day operations.

Izzy Goodman, North Suburban Cardiology Group