North Suburban Cardiology Group (NSCG) is a leading cardiology practice in Chicago’s North Shore. NSCG has grown over the years due to their major contributions in cardiology, such as the first cardiac catheterization in 1959 and the first balloon angioplasty in 1981. Once they opened their third office, they required systems and infrastructure that would centralize their patient data. Through a partnership with A4 Systems, ETS designed a hosted solution that would allow the administrative and medical staff from all three locations to access one centralized system.
ETS provided consultation for the installation of high-speed Internet connections for all offices. ETS also recommended a voice and data solution to reduce NSCG’s overall telecommunications cost. An internal network was also designed that was simple and secure since the medical practice software would be housed in a secured data center. By utilizing a standard Internet connection and secure software, all users login to their medical practice software as they would if the technology were on their own network. This technology is similar to connecting to a secure website, such as with online banking.
The benefit of this solution is that all three NSCG locations use the same patient database and all doctors can schedule patients in a shared calendar. NSCG had an opportunity to acquire a medical practice in Winnetka and ETS was able to coordinate the DSL installation and connection to the centralized software within one week of acquisition.
NSCG relies on ETS for management of the infrastructure and daily administration of the medical practice software. ETS has a constant eye on the health of all their systems and can proactively mitigate any serious issues that may arise.
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